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Enchant

Help desk with shared inbox, knowledge base and messenger

Enchant is customer service software that combines a shared inbox for email, social and chat with a knowledge base, aimed at growing support teams.

Visit Enchant ↗

Pricing: Paid

Platforms: Web

Categories: Customer Support

Enchant is an alternative to

Zendesk · Help Scout

Enchant compared with similar tools

ProductPriceOpen sourceSelf-hostPlatforms
EnchantPaid––Web
Help ScoutPaid––Web, iOS, Android, API
CrispFree plan––Web, Mac, Windows, iOS, Android
ZammadFree planYesYesWeb, Self-hosted
UVdeskFree planYesYesWeb, Self-hosted
HelpCrunchPaid––Web, iOS, Android
FreeScoutFree planYesYesWeb, Self-hosted

Similar to Enchant

Help Scout

Shared inbox, help center and live chat for support teams

Help Scout offers a shared email inbox, knowledge base and chat widget for customer support teams.

Paid · Web, iOS, Android, API · Website ↗

Crisp

Live chat, shared inbox and help center for small businesses

Crisp is a customer messaging platform with website live chat, a shared team inbox, chatbots and a knowledge base for small and medium businesses.

Free plan · Web, Mac, Windows, iOS, Android · Website ↗

Zammad

Open-source help desk and ticketing system

Zammad is a web-based help desk that handles tickets from email, chat, phone and social channels, available hosted or self-hosted.

Free plan · Web, Self-hosted · Website ↗

UVdesk

Open-source help desk for e-commerce and SaaS support

UVdesk is a help desk system with ticketing, a knowledge base and e-commerce integrations, offered open source and as SaaS.

Free plan · Web, Self-hosted · Website ↗

HelpCrunch

Live chat, help desk and email marketing in one

A customer communication platform with live chat, chatbots, knowledge base, shared inbox and email campaigns.

Paid · Web, iOS, Android · Website ↗

FreeScout

Free open-source, self-hosted help desk and shared mailbox

FreeScout is an open-source help desk and shared inbox that you host yourself, with optional paid modules for extra features.

Free plan · Web, Self-hosted · Website ↗

Plain

API-first customer support platform for B2B teams

Plain is a support platform for B2B companies that unifies Slack, email and chat support with an API-first design.

Paid · Web, API · Website ↗

Chatra

Live chat and messaging for small online businesses

Chatra is a live chat app for websites and online stores, with chatbots, saved replies and a shared inbox for messages from multiple channels.

Free plan · Web, Mac, Windows, iOS, Android · Website ↗

Questions

Is Enchant free?

Enchant is a paid product.

What platforms does Enchant run on?

Enchant is available for Web.

What are some alternatives to Enchant?

Similar indie products include Help Scout, Crisp, Zammad, UVdesk and 4 more.

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