Indie Alternatives

All › Customer Support › FreeScout

FreeScout

Free open-source, self-hosted help desk and shared mailbox

FreeScout is an open-source help desk and shared inbox that you host yourself, with optional paid modules for extra features.

Visit FreeScout ↗

Pricing: Free plan

Platforms: Web, Self-hosted

Categories: Customer Support

FreeScout is an alternative to

Zendesk · Freshdesk · Help Scout

FreeScout compared with similar tools

Product	Price	Open source	Self-host	Platforms
FreeScout	Free plan	Yes	Yes	Web, Self-hosted
osTicket	Free plan	Yes	Yes	Web, Self-hosted
Zammad	Free plan	Yes	Yes	Web, Self-hosted
UVdesk	Free plan	Yes	Yes	Web, Self-hosted
Chatwoot	Free plan	Yes	Yes	Web, Self-hosted, iOS, Android
Enchant	Paid	–	–	Web
Help Scout	Paid	–	–	Web, iOS, Android, API

Similar to FreeScout

osTicket

Open-source support ticket system

osTicket is a widely used open-source ticketing system that turns emails and web forms into support tickets.

Free plan · Web, Self-hosted · Website ↗

Zammad

Open-source help desk and ticketing system

Zammad is a web-based help desk that handles tickets from email, chat, phone and social channels, available hosted or self-hosted.

Free plan · Web, Self-hosted · Website ↗

UVdesk

Open-source help desk for e-commerce and SaaS support

UVdesk is a help desk system with ticketing, a knowledge base and e-commerce integrations, offered open source and as SaaS.

Free plan · Web, Self-hosted · Website ↗

Chatwoot

Open-source customer engagement and live chat

An open-source omnichannel support platform with website live chat, email, social and messaging channels, cloud-hosted or self-hosted.

Free plan · Web, Self-hosted, iOS, Android · Website ↗

Enchant

Help desk with shared inbox, knowledge base and messenger

Enchant is customer service software that combines a shared inbox for email, social and chat with a knowledge base, aimed at growing support teams.

Paid · Web · Website ↗

Help Scout

Shared inbox, help center and live chat for support teams

Help Scout offers a shared email inbox, knowledge base and chat widget for customer support teams.

Paid · Web, iOS, Android, API · Website ↗

Plain

API-first customer support platform for B2B teams

Plain is a support platform for B2B companies that unifies Slack, email and chat support with an API-first design.

Paid · Web, API · Website ↗

FreshRSS

Free, self-hosted RSS aggregator

A free, open-source RSS and Atom feed aggregator you host yourself, with multi-user support and API access for mobile apps.

Free · Web, Self-hosted · Website ↗

Questions

Is FreeScout free?

FreeScout is free to start, with paid plans.

Is FreeScout open source?

Yes, FreeScout is open source.

Can FreeScout be self-hosted?

Yes, you can run FreeScout on your own server.

What platforms does FreeScout run on?

FreeScout is available for Web, Self-hosted.

What are some alternatives to FreeScout?

Similar indie products include osTicket, Zammad, UVdesk, Chatwoot and 4 more.

Is this your product? Submit an update.