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Indie alternatives to Intercom
13 products made by independent developers and small teams that do what Intercom does, 8 of them with a free plan. Free and open-source options come first.
At a glance
| Product | Price | Open source | Self-host | Platforms |
|---|---|---|---|---|
| Chaport | Free plan | – | – | Web, iOS, Android, Mac, Windows |
| Chatra | Free plan | – | – | Web, Mac, Windows, iOS, Android |
| Chatwoot | Free plan | Yes | Yes | Web, Self-hosted, iOS, Android |
| Crisp | Free plan | – | – | Web, Mac, Windows, iOS, Android |
| JivoChat | Free plan | – | – | Web, iOS, Android, Mac, Windows |
| Smartsupp | Free plan | – | – | Web, iOS, Android |
| tawk.to | Free plan | – | – | Web, iOS, Android, Mac, Windows |
| Tidio | Free plan | – | – | Web, iOS, Android, Mac, Windows |
| Help Scout | Paid | – | – | Web, iOS, Android, API |
| HelpCrunch | Paid | – | – | Web, iOS, Android |
| LiveChat | Paid | – | – | Web, iOS, Android, Mac, Windows |
| Olark | Paid | – | – | Web |
| Plain | Paid | – | – | Web, API |
The alternatives
9. Help Scout
Shared inbox, help center and live chat for support teams
Help Scout offers a shared email inbox, knowledge base and chat widget for customer support teams.
Paid · Web, iOS, Android, API · Website ↗
10. HelpCrunch
Live chat, help desk and email marketing in one
A customer communication platform with live chat, chatbots, knowledge base, shared inbox and email campaigns.
Paid · Web, iOS, Android · Website ↗
Questions
Is there a free alternative to Intercom?
Yes. 8 of the 13 indie alternatives listed here have a free plan or are free: Chaport, Chatra, Chatwoot, Crisp and 4 more.
Is there an open-source alternative to Intercom?
Chatwoot is open source.
Can I self-host an alternative to Intercom?
Yes: Chatwoot can run on your own server.
Which Intercom alternatives work on Mac, Windows, iPhone or Android?
On Mac: Chaport, Chatra, Crisp and 4 more. On Windows: Chaport, Chatra, Crisp and 4 more. On iPhone and iPad: Chaport, Chatra, Chatwoot and 8 more. On Android: Chaport, Chatra, Chatwoot and 8 more.
What makes these alternatives to Intercom “indie”?
They are built by independent developers or small teams rather than large companies. Each one is listed because it does the same core job as Intercom.
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