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Chatwoot

Open-source customer engagement and live chat

An open-source omnichannel support platform with website live chat, email, social and messaging channels, cloud-hosted or self-hosted.

Visit Chatwoot ↗

Pricing: Free plan

Platforms: Web, Self-hosted, iOS, Android

Categories: Customer Feedback, Marketing

Chatwoot is an alternative to

Intercom · Zendesk · Zendesk Chat

Chatwoot compared with similar tools

Product	Price	Open source	Self-host	Platforms
Chatwoot	Free plan	Yes	Yes	Web, Self-hosted, iOS, Android
FreeScout	Free plan	Yes	Yes	Web, Self-hosted
Zammad	Free plan	Yes	Yes	Web, Self-hosted
Rocket.Chat	Free plan	Yes	Yes	Web, Mac, Windows, Linux, iOS, Android, Self-hosted
osTicket	Free plan	Yes	Yes	Web, Self-hosted
UVdesk	Free plan	Yes	Yes	Web, Self-hosted
Kutt	Free	Yes	Yes	Web, Self-hosted, API

Similar to Chatwoot

FreeScout

Free open-source, self-hosted help desk and shared mailbox

FreeScout is an open-source help desk and shared inbox that you host yourself, with optional paid modules for extra features.

Free plan · Web, Self-hosted · Website ↗

Zammad

Open-source help desk and ticketing system

Zammad is a web-based help desk that handles tickets from email, chat, phone and social channels, available hosted or self-hosted.

Free plan · Web, Self-hosted · Website ↗

Rocket.Chat

Open-source secure communications platform

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Free plan · Web, Mac, Windows, Linux, iOS, Android, Self-hosted · Website ↗

osTicket

Open-source support ticket system

osTicket is a widely used open-source ticketing system that turns emails and web forms into support tickets.

Free plan · Web, Self-hosted · Website ↗

UVdesk

Open-source help desk for e-commerce and SaaS support

UVdesk is a help desk system with ticketing, a knowledge base and e-commerce integrations, offered open source and as SaaS.

Free plan · Web, Self-hosted · Website ↗

Kutt

Free, open-source URL shortener

A modern open-source URL shortener with custom domains, link statistics and an API, usable on kutt.it or self-hosted.

Free · Web, Self-hosted, API · Website ↗

Fider

Open-source feedback and feature voting

An open-source platform for collecting and prioritizing customer feedback and feature requests. Hosted or self-hosted.

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Owncast

Self-hosted live streaming and chat

Open-source, self-hosted live video streaming server with built-in web chat.

Free · Self-hosted · Website ↗

Questions

Is Chatwoot free?

Chatwoot is free to start, with paid plans.

Is Chatwoot open source?

Yes, Chatwoot is open source.

Can Chatwoot be self-hosted?

Yes, you can run Chatwoot on your own server.

What platforms does Chatwoot run on?

Chatwoot is available for Web, Self-hosted, iOS, Android.

What are some alternatives to Chatwoot?

Similar indie products include FreeScout, Zammad, Rocket.Chat, osTicket and 4 more.

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