Indie Alternatives

All › Customer Support › osTicket

osTicket

Open-source support ticket system

osTicket is a widely used open-source ticketing system that turns emails and web forms into support tickets.

Visit osTicket ↗

Pricing: Free plan

Platforms: Web, Self-hosted

Categories: Customer Support

osTicket is an alternative to

Zendesk · Freshdesk

osTicket compared with similar tools

ProductPriceOpen sourceSelf-hostPlatforms
osTicketFree planYesYesWeb, Self-hosted
ZammadFree planYesYesWeb, Self-hosted
FreeScoutFree planYesYesWeb, Self-hosted
UVdeskFree planYesYesWeb, Self-hosted
Easy!AppointmentsFreeYesYesWeb, Self-hosted
ChatwootFree planYesYesWeb, Self-hosted, iOS, Android
SuiteCRMFreeYesYesWeb, Self-hosted

Similar to osTicket

Zammad

Open-source help desk and ticketing system

Zammad is a web-based help desk that handles tickets from email, chat, phone and social channels, available hosted or self-hosted.

Free plan · Web, Self-hosted · Website ↗

FreeScout

Free open-source, self-hosted help desk and shared mailbox

FreeScout is an open-source help desk and shared inbox that you host yourself, with optional paid modules for extra features.

Free plan · Web, Self-hosted · Website ↗

UVdesk

Open-source help desk for e-commerce and SaaS support

UVdesk is a help desk system with ticketing, a knowledge base and e-commerce integrations, offered open source and as SaaS.

Free plan · Web, Self-hosted · Website ↗

Easy!Appointments

Open-source, self-hosted appointment scheduling

Easy!Appointments is an open-source web application that lets customers book appointments with you or your staff, with Google Calendar sync. Designed for small businesses that want to self-host.

Free · Web, Self-hosted · Website ↗

Chatwoot

Open-source customer engagement and live chat

An open-source omnichannel support platform with website live chat, email, social and messaging channels, cloud-hosted or self-hosted.

Free plan · Web, Self-hosted, iOS, Android · Website ↗

SuiteCRM

Open-source enterprise CRM

SuiteCRM is an open-source CRM covering sales, marketing and customer service, designed for self-hosting.

Free · Web, Self-hosted · Website ↗

Enchant

Help desk with shared inbox, knowledge base and messenger

Enchant is customer service software that combines a shared inbox for email, social and chat with a knowledge base, aimed at growing support teams.

Paid · Web · Website ↗

Help Scout

Shared inbox, help center and live chat for support teams

Help Scout offers a shared email inbox, knowledge base and chat widget for customer support teams.

Paid · Web, iOS, Android, API · Website ↗

Questions

Is osTicket free?

osTicket is free to start, with paid plans.

Is osTicket open source?

Yes, osTicket is open source.

Can osTicket be self-hosted?

Yes, you can run osTicket on your own server.

What platforms does osTicket run on?

osTicket is available for Web, Self-hosted.

What are some alternatives to osTicket?

Similar indie products include Zammad, FreeScout, UVdesk, Easy!Appointments and 4 more.

Is this your product? Submit an update.